Your profile
Open Profile from your avatar at the top right.
Name and photoHow teammates see you on leads, chats and activity.
My emailConnect your work mailbox to email leads — see Email leads from your own mailbox.
Email signatureAdded to emails you send from Telemantix.
Password and sign-in
- Change password in Profile. Passwords need at least 8 characters with a capital letter and a number. Changing it signs you out of your other devices.
- Signed up with Google? Use Set a password in Profile if you'd also like to sign in with email and password.
- Forgotten your password? Use Forgot password on the sign-in page.
- Turn on two-factor sign-in — strongly recommended for admins.
Note: We will never ask for your password, one-time code or backup codes — not by phone, WhatsApp or email.
Getting help
1
Search this knowledge base — most questions are answered here.
2
Raise a ticket in Support Tickets inside the app. Describe what you expected and what happened, and include the lead or screen involved. You'll see our replies in the ticket and can reply back.
3
For urgent issues, WhatsApp us on +91 99103 43016 with your ticket number.
Before you contact us
- For a WhatsApp or integration problem, open Integrations and note the status and any error shown on the card.
- For payments, have the payment reference from your bank or UPI app ready.
- Never paste passwords, API keys or tokens into a ticket — we don't need them to help you.
Still stuck?
WhatsApp us on +91 99103 43016 or raise a ticket from Support Tickets inside the app.
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