1. What Are Cookies
Cookies are small text files placed on your device when you visit telemantix.com or app.telemantix.com. They let the site remember your session, preferences, and how you interact with our CRM platform.
2. Cookies We Use
Strictly Necessary
Required for the platform to function — cannot be switched off:
- Login session and authentication tokens
- Security (CSRF protection, workspace identification)
- Load balancing
Preference
Remember choices you've made so you don't have to set them again:
- Theme (light/dark mode)
- Sidebar and layout state
Analytics
Help us understand how the marketing site and app are used, so we can improve them:
- Page views and navigation paths
- Feature usage patterns (aggregated, not tied to individual customer data you store in the CRM)
3. Third-Party Cookies
Where we embed or connect to third-party services you've enabled — such as Google OAuth for sign-in, or payment processing via Razorpay — those providers may set their own cookies under their own privacy policies. Telemantix does not control these cookies.
4. Managing Cookies
Most browsers let you view, delete, or block cookies through their settings. Blocking strictly necessary cookies will prevent you from logging in or using the platform. Blocking preference or analytics cookies will not affect core functionality.
5. Changes to this Policy
We may update this Cookie Policy from time to time. Changes take effect immediately upon posting to this page. See also our Privacy Policy for how we handle personal data more broadly.
6. Contact
Telemantix
Product of Optimantix Global Pvt. Ltd.
Email: [email protected]