Cookie Policy

Which cookies Telemantix uses on telemantix.com and app.telemantix.com, and how to manage them.

Last updated: September 26, 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit telemantix.com or app.telemantix.com. They let the site remember your session, preferences, and how you interact with our CRM platform.

2. Cookies We Use

Strictly Necessary

Required for the platform to function — cannot be switched off:

  • Login session and authentication tokens
  • Security (CSRF protection, workspace identification)
  • Load balancing

Preference

Remember choices you've made so you don't have to set them again:

  • Theme (light/dark mode)
  • Sidebar and layout state

Analytics

Help us understand how the marketing site and app are used, so we can improve them:

  • Page views and navigation paths
  • Feature usage patterns (aggregated, not tied to individual customer data you store in the CRM)

3. Third-Party Cookies

Where we embed or connect to third-party services you've enabled — such as Google OAuth for sign-in, or payment processing via Razorpay — those providers may set their own cookies under their own privacy policies. Telemantix does not control these cookies.

4. Managing Cookies

Most browsers let you view, delete, or block cookies through their settings. Blocking strictly necessary cookies will prevent you from logging in or using the platform. Blocking preference or analytics cookies will not affect core functionality.

5. Changes to this Policy

We may update this Cookie Policy from time to time. Changes take effect immediately upon posting to this page. See also our Privacy Policy for how we handle personal data more broadly.

6. Contact

Telemantix
Product of Optimantix Global Pvt. Ltd.
Email: [email protected]