What you need
- An IndiaMART seller account with Lead Manager access.
- The mobile number registered with that seller account.
- A Telemantix plan that includes the IndiaMART connector (Enterprise).
Get your CRM key from IndiaMART
1
Sign in to the IndiaMART Seller Panel (seller.indiamart.com).
2
Open Lead Manager and find the CRM / API integration settings. IndiaMART sometimes renames this menu — search the panel for “CRM Key”, or ask your IndiaMART account manager.
3
Generate the CRM key and copy it. Treat it like a password.
Connect in Telemantix
1
Go to Integrations → IndiaMART → Configure.
2
Enter the fields below and click Save & Connect. Telemantix checks the key with IndiaMART straight away.
Mobile NoThe mobile number registered with your IndiaMART seller account.
CRM KeyThe key you generated in the Seller Panel. Stored encrypted.
How enquiries arrive
Telemantix checks IndiaMART for new enquiries every 15 minutes and creates a lead for each, with the source IndiaMART, the buyer's message in the notes and your lead-assignment rules applied. You can also click Sync on the integration at any time.
Note: A buyer who enquires again is added to their existing lead as “Enquired again” instead of creating a duplicate.
Common issues
“Invalid key” when saving
Copy the CRM key again from the Seller Panel — keys change if you regenerate them — and check the mobile number matches the seller account.
Status shows Error after it was working
IndiaMART limits how often the key can be used. The next check usually succeeds; if the error stays, regenerate the key and save it again.
Still stuck?
WhatsApp us on +91 99103 43016 or raise a ticket from Support Tickets inside the app.