Plans, billing and GST invoices

Every plan includes unlimited users. Current prices are on the pricing section. Pro and Enterprise start with a 7-day free trial; if you don't pay by the end of it, the workspace moves to Free and paid features lock — your data stays.

If a payment fails, nothing changes on your current plan — just try again from Billing. Cancelling stops the next renewal; see our refund policy.

Plan prices are shown before GST. 18% GST is added at checkout — for example, ₹499 + ₹89.82 GST = ₹588.82. Telemantix is billed by Optimantix Global Pvt Ltd (GSTIN 09AAECO8578Q1ZA, Uttar Pradesh), SAC 998314.

Your state comes from your GSTIN, or from the state you choose in your billing details.

In Billing → Billing details, add your registered business name, GSTIN (optional), address, state, PIN code and the email that should receive receipts. Fill this in before paying so the invoice carries your GSTIN and you can claim input tax credit.

A GST tax invoice is created automatically for every successful payment, numbered in sequence for the financial year (e.g. TMX/26-27/00001). Download any of them as a PDF from Billing → Invoices. The receipt email also shows the invoice number.

Need a correction, such as a GSTIN added after paying? Raise a Support Ticket and we'll issue a corrected invoice.

To protect data we no longer need to hold, a workspace is scheduled for deletion when nobody has signed in for 60 days and it has no active paid plan. It is erased 7 days later unless someone signs in or pays in the meantime — signing in cancels it. Paid workspaces are never deleted this way.

When a workspace is erased, its leads, contacts, conversations and settings are permanently deleted. Tax invoices are kept, as the law requires.