Chetan Mahajan
Chetan Mahajan writes for the Telemantix blog about sales CRM, lead management and using WhatsApp for business.
His guides are written for small and growing sales teams in India who want practical steps they can apply straight away.
Articles by Chetan Mahajan (5)
What is a sales CRM? A simple guide for small businesses
Learn what a sales CRM is, how it works and why small businesses use one to track leads, automate follow-ups and close more deals.
How to manage leads on WhatsApp: a step-by-step guide
Stop losing leads in WhatsApp chats. Learn how to capture, organise and follow up WhatsApp leads using a CRM, with practical steps for sales teams.
How to automate WhatsApp messages for business
A practical guide to automating WhatsApp for business: bot flows, auto-replies, broadcasts and follow-ups that save time and convert more leads.
Lead management process: 7 steps to convert more leads
Build a lead management process that works. Seven clear steps to capture, qualify, nurture and convert leads, plus how a CRM automates each one.
How to choose a CRM for small business in 2026
Choosing a CRM? Compare must-have features, pricing models and WhatsApp support with this checklist for small businesses in India.